← Back to main site← Lura lis-sit prinċipali
Condominium Management

Condominium — Questions & AnswersKondominju — Mistoqsijiet u Tweġibiet

Everything about your block, in plain language. Search below or browse by topic.Kollox dwar il-blokk tagħkom, b'lingwa sempliċi. Fittex hawn taħt jew ara skont it-tema.

⌕
32 questions

The basicsIl-bażi

What is a condominium and why do we have one?X’inhu kondominju u għaliex għandna wieħed? +
A condominium is simply the shared ownership of a block’s common parts — the entrance, stairs, lift, roof, façade and services that every apartment uses. Because these belong to everyone together, the law requires them to be organised, maintained and paid for fairly by all owners. That is what this whole process is about.Kondominju sempliċiment ifisser il-proprjetà kondiviża tal-partijiet komuni tal-blokk — id-daħla, it-taraġ, il-lift, il-bejt, il-faċċata u s-servizzi li juża kull appartament. Peress li dawn huma ta’ kulħadd flimkien, il-liġi titlob li jkunu organizzati, miżmuma u mħallsa b’mod ġust mis-sidien kollha. Dan hu li dwaru dan il-proċess kollu.
I have never done this before — is that normal?Qatt ma għamilt dan qabel — dan normali? +
Completely normal. Most owners are going through this for the first time, and the process (forms, AGM, Land Registry, utilities) can feel unfamiliar. That is exactly why we made this page — so you can find a plain answer to any question, any time. If something still is not clear, just ask us.Kompletament normali. Ħafna sidien qed jgħaddu minn dan għall-ewwel darba, u l-proċess (formoli, AGM, Reġistru tal-Artijiet, servizzi) jista’ jħossu ġdid. Eżatt għalhekk għamilna din il-paġna — biex issib tweġiba ċara għal kull mistoqsija, f’kull ħin. Jekk xi ħaġa xorta mhux ċara, sempliċiment staqsina.

Solea & your rightsSolea u d-drittijiet tagħkom

Who is Solea and what do you do here?Min hi Solea u x’tagħmlu hawn? +
We are Solea Condominium Management, the condominium administrator for your block. Our job is to bring structure and order to the common parts — coordinating maintenance and services, communicating with owners, handling the administration, and organising the AGM and the block’s official registration.Aħna Solea Condominium Management, l-amministratur tal-kondominju tal-blokk tagħkom. Ix-xogħol tagħna hu li nġibu struttura u ordni fil-partijiet komuni — nikkoordinaw il-manutenzjoni u s-servizzi, nikkomunikaw mas-sidien, nieħdu ħsieb l-amministrazzjoni, u norganizzaw l-AGM u r-reġistrazzjoni uffiċjali tal-blokk.
Who appointed you? I was never asked.Min ħatarkom? Jien qatt ma ġejt mistoqsi. +
Solea was recommended by the developer/contractor who built and handed over your block, to establish the administration and get the common parts running correctly from the start. This is an initial, provisional role — and it takes no rights away from you. The owners collectively decide how things continue, and under the Condominium Act (Cap. 398) you can appoint a different administrator by a two-thirds majority at any time. Nothing is signed and no payment is due until it has been explained and agreed.Solea ġiet rakkomandata mid-developer/kuntrattur li bena u għadda l-blokk, biex twaqqaf l-amministrazzjoni u ġġib il-partijiet komuni jaħdmu sew mill-bidu. Dan hu rwol inizjali u provviżorju — u ma jneħħi ebda dritt mingħandkom. Is-sidien flimkien jiddeċiedu kif jkomplu, u taħt l-Att dwar il-Kondominja (Kap. 398) tistgħu taħtru amministratur ieħor b’maġġoranza ta’ żewġ terzi f’kull ħin. Xejn ma jiġi ffirmat u ebda ħlas mhu dovut qabel ma jiġi spjegat u maqbul.
How long are you appointed for?Għal kemm żmien intom maħtura? +
For an initial period set out in your block’s management agreement, after which the owners decide together whether to continue with Solea or choose another company. Whatever the period, the Cap. 398 right to replace the administrator by a two-thirds majority always stays with the owners.Għal perjodu inizjali stabbilit fil-ftehim ta’ ġestjoni tal-blokk tagħkom, u wara s-sidien jiddeċiedu flimkien jekk jkomplux ma’ Solea jew jagħżlu kumpanija oħra. Ikun x’ikun il-perjodu, id-dritt taħt il-Kap. 398 li tibdlu l-amministratur b’maġġoranza ta’ żewġ terzi dejjem jibqa’ f’idejn is-sidien.
Can we replace the administrator later?Nistgħu nibdlu l-amministratur aktar tard? +
Yes. At any time, a two-thirds majority of owners can appoint a different administrator, as provided by the Condominium Act. Our aim is that you keep us because you are happy with the service — never because you feel stuck.Iva. F’kull ħin, maġġoranza ta’ żewġ terzi tas-sidien tista’ taħtar amministratur ieħor, kif previst mill-Att dwar il-Kondominja. L-għan tagħna hu li żżommuna għax kuntenti bis-servizz — qatt għax tħossukom imwaħħlin.

The AGM & meetingsL-AGM u l-laqgħat

What is the AGM?X’inhu l-AGM? +
The AGM (Annual General Meeting) is where we, together with the owners, review the current condition of the block, any outstanding or promised works, how the condominium will be managed, the expenses to expect for the year, and who is responsible for what. It is where decisions are taken together, so no one is left out of the loop.L-AGM (Laqgħa Ġenerali Annwali) hija fejn aħna, flimkien mas-sidien, nirrevedu l-kundizzjoni attwali tal-blokk, kwalunkwe xogħol pendenti jew imwiegħed, kif se jiġi mmaniġġjat il-kondominju, l-ispejjeż mistennija għas-sena, u min hu responsabbli għal xiex. Hija fejn jittieħdu d-deċiżjonijiet flimkien, biex ħadd ma jibqa’ barra.
Do I have to attend the AGM?Irrid nattendi l-AGM? +
We would love you to attend — it is your block. If you are attending (online or in person), just confirm to us that you will be there. If you cannot make it, you can appoint someone to attend and vote on your behalf (see the proxy question below). Every owner’s voice matters.Nixtiequ li tattendu — hija l-blokk tagħkom. Jekk se tattendu (online jew personalment), sempliċiment ikkonfermaw magħna li se tkunu preżenti. Jekk ma tistgħux, tistgħu taħtru lil xi ħadd biex jattendi u jivvota f’isimkom (ara l-mistoqsija dwar il-prokura hawn taħt). Il-vuċi ta’ kull sid tgħodd.
What is a proxy / the proxy form?X’inhi prokura / il-formola tal-prokura? +
If you cannot attend, a proxy lets someone you trust — a neighbour, or Solea itself — attend and vote on your behalf if a vote is needed. Just fill in and sign the proxy form we send, and we do the rest. If you are attending yourself, you do not need a proxy.Jekk ma tistax tattendi, prokura tħalli lil xi ħadd li tafda — ġar, jew lil Solea stess — jattendi u jivvota f’ismek jekk ikun hemm bżonn votazzjoni. Sempliċiment imla u ffirma l-formola tal-prokura li nibagħtu, u naħsbu għall-bqija. Jekk se tattendi int stess, m’għandekx bżonn prokura.
The meeting is online — I am not great with technology.Il-laqgħa hija online — jien mhux tajjeb bit-teknoloġija. +
No problem at all. The meeting link is shared here in the group; you just tap it to join at the time. If you have never used the platform (Zoom / Google Meet), set it up a little before the meeting, and tell us — we are happy to walk you through it or call you.L-ebda problema. Il-link tal-laqgħa jiġi kondiviż hawn fil-grupp; sempliċiment agħfsu biex tidħlu fil-ħin. Jekk qatt ma użajtu l-pjattaforma (Zoom / Google Meet), waqqfuha ftit qabel il-laqgħa, u għidulna — bi pjaċir ngħinukom pass pass jew inċemplulkom.

Fees & paymentsĦlasijiet u pagamenti

What is the administration fee and what does it cover?X’inhu l-ħlas tal-amministrazzjoni u x’ikopri? +
The administration fee is a fixed yearly amount per apartment. It covers the running of the condominium: communicating with owners, arranging service providers, keeping the records and accounts, preparing the requests for payment, and organising the meetings. The figure for your block is set out in the management agreement and explained at the AGM, before anything is charged. You are never invoiced for something that has not been put to you first.Il-ħlas tal-amministrazzjoni huwa ammont annwali fiss għal kull appartament. Ikopri t-tmexxija tal-kondominju: il-komunikazzjoni mas-sidien, l-organizzazzjoni tal-fornituri tas-servizzi, iż-żamma tar-reġistri u l-kontijiet, it-tħejjija tat-talbiet għall-ħlas, u l-organizzazzjoni tal-laqgħat. Iċ-ċifra għall-blokk tagħkom tinsab fil-ftehim ta’ ġestjoni u tiġi spjegata fl-AGM, qabel ma jiġi ċċarġjat xi ħaġa. Qatt ma tirċievi fattura għal xi ħaġa li ma tkunx tressqet quddiemek l-ewwel.
What are “common expenses” and are they separate from the admin fee?X’inhuma l-“ispejjeż komuni” u huma separati mill-ħlas tal-amministrazzjoni? +
Yes, separate. Besides the admin fee, owners share the running costs of the block’s common parts, which can include: common-area electricity and water, insurance of the common parts, the lift maintenance agreement (where there is a lift), cleaning, and general repairs and maintenance. These are shared fairly among the owners.Iva, separati. Minbarra l-ħlas tal-amministrazzjoni, is-sidien jaqsmu l-ispejjeż tat-tħaddim tal-partijiet komuni, li jistgħu jinkludu: dawl u ilma tal-partijiet komuni, assigurazzjoni tal-partijiet komuni, il-ftehim ta’ manutenzjoni tal-lift (fejn hemm lift), tindif, u tiswijiet u manutenzjoni ġenerali. Dawn jinqasmu b’mod ġust bejn is-sidien.
Are the lift maintenance and the common electricity bill included in the fee?Il-manutenzjoni tal-lift u l-kont tad-dawl tal-partijiet komuni huma inklużi fil-ħlas? +
No — those are common expenses of the block, and they sit separately from the administration fee. The administration fee covers running the condominium: the AGM, the accounts, communication with owners, compliance and coordinating the work. The lift maintenance agreement and any lift repairs, the electricity and water for the common areas, cleaning, insurance of the common parts and general maintenance all belong to the block itself. At the AGM we present approximate figures for the year ahead so owners can see what is coming, these costs are budgeted alongside the block’s other expenses, and the total is then divided between the units in the block. Nothing is spent outside what the owners have agreed.Le — dawk huma spejjeż komuni tal-blokk, u huma separati mill-ħlas tal-amministrazzjoni. Il-ħlas tal-amministrazzjoni jkopri t-tmexxija tal-kondominju: il-laqgħa ġenerali, il-kontijiet, il-komunikazzjoni mas-sidien, il-konformità u l-koordinazzjoni tax-xogħol. Il-ftehim ta’ manutenzjoni tal-lift u kwalunkwe tiswija tal-lift, id-dawl u l-ilma tal-partijiet komuni, it-tindif, l-assigurazzjoni tal-partijiet komuni u l-manutenzjoni ġenerali huma tal-blokk innifsu. Fil-laqgħa ġenerali nippreżentaw ċifri approssimattivi għas-sena li ġejja biex is-sidien jaraw x’inhu ġej, dawn l-ispejjeż jiġu bbaġitjati flimkien mal-ispejjeż l-oħra tal-blokk, u t-total imbagħad jinqasam bejn l-unitajiet fil-blokk. Xejn ma jintefaq barra minn dak li s-sidien qablu dwaru.
How much is cleaning?Kemm jiswa t-tindif? +
Cleaning is optional and it is charged per floor, per visit. The owners decide together whether the block has cleaning at all, and how often — weekly, fortnightly or monthly — based on what the block needs and what it wants to spend. The rate and the yearly total are put to the owners with the other running costs, so you see the figure before you are asked to pay it.It-tindif huwa fakultattiv u jiġi ċċarġjat għal kull sular, għal kull żjara. Is-sidien jiddeċidu flimkien jekk il-blokk ikollux tindif, u kemm-il darba — kull ġimgħa, kull ġimagħtejn jew darba fix-xahar — skont il-bżonnijiet u l-baġit tal-blokk. Ir-rata u t-total annwali jitressqu quddiem is-sidien mal-ispejjeż l-oħra ta’ kuljum, biex tara ċ-ċifra qabel ma tintalab tħallas.
How and when do I pay?Kif u meta nħallas? +
After the agreement and the amount are explained and agreed, we send clear payment instructions for your block. Always include your apartment number as the payment reference so we can match it to you. We only ask for payment once everything has been set out — nothing is due before that.Wara li l-ftehim u l-ammont jiġu spjegati u maqbula, nibagħtu istruzzjonijiet ċari għall-ħlas tal-blokk tagħkom. Dejjem inkludu n-numru tal-appartament tagħkom bħala r-referenza tal-ħlas biex inqabbluh magħkom. Nitolbu l-ħlas biss ladarba kollox ikun spjegat — xejn mhu dovut qabel.

Forms & your dataFormoli u d-data tagħkom

Why do I need to fill in the Owner Information Form?Għaliex għandi nimla l-Formola bl-Informazzjoni tas-Sidien? +
The law requires an official register of the block’s owners, and we need it to communicate with you, handle billing, and complete the condominium’s registration. Where a property has more than one owner, one owner filling it in is enough — ideally the person handling communication, billing and AGM decisions.Il-liġi titlob reġistru uffiċjali tas-sidien tal-blokk, u għandna bżonnu biex nikkomunikaw magħkom, nieħdu ħsieb il-fatturazzjoni, u nlestu r-reġistrazzjoni tal-kondominju. Fejn proprjetà għandha aktar minn sid wieħed, biżżejjed li sid wieħed jimlieha — idealment il-persuna li tieħu ħsieb il-komunikazzjoni, il-fatturazzjoni u d-deċiżjonijiet tal-AGM.
Why do you need a copy of my ID? Is my data safe?Għaliex għandkom bżonn kopja tal-ID tiegħi? Id-data tiegħi hija sigura? +
The ID copy is needed for the official owners’ register and the Land Registry registration required by law. All information is kept strictly confidential and used only for condominium administration, communication, billing, compliance and management — nothing else.Il-kopja tal-ID hija meħtieġa għar-reġistru uffiċjali tas-sidien u għar-reġistrazzjoni mar-Reġistru tal-Artijiet meħtieġa mil-liġi. L-informazzjoni kollha tinżamm strettament kunfidenzjali u tintuża biss għall-amministrazzjoni tal-kondominju, komunikazzjoni, fatturazzjoni, konformità u ġestjoni — xejn iżjed.

Legal & registrationLegali u reġistrazzjoni

What is the Land Registry registration and why do we need it?X’inhi r-reġistrazzjoni mar-Reġistru tal-Artijiet u għaliex għandna bżonnha? +
The Condominium Act (Cap. 398) requires the condominium and the administrator’s appointment to be formally registered at the Land Registry. This is what makes the block’s setup official. It involves a short owners’ resolution and the condominium rules, which we circulate for signature — we guide you through every step.L-Att dwar il-Kondominja (Kap. 398) jitlob li l-kondominju u l-ħatra tal-amministratur jiġu rreġistrati formalment mar-Reġistru tal-Artijiet. Dan hu li jagħmel it-twaqqif tal-blokk uffiċjali. Jinvolvi riżoluzzjoni qasira tas-sidien u r-regoli tal-kondominju, li nqassmu għall-firma — ngħinukom f’kull pass.
What are the “condominium rules”?X’inhuma r-“regoli tal-kondominju”? +
A short set of rules, based on Cap. 398, that set out how the common parts are used and managed and how decisions are taken — so the block runs fairly and predictably for everyone. You receive them to review and sign as part of the registration.Sett qasir ta’ regoli, ibbażati fuq il-Kap. 398, li jistabbilixxu kif jintużaw u jiġu mmaniġġjati l-partijiet komuni u kif jittieħdu d-deċiżjonijiet — biex il-blokk jaħdem b’mod ġust u prevedibbli għal kulħadd. Tirċevuhom biex tirrevedu u tiffirmaw bħala parti mir-reġistrazzjoni.
What is ARMS / the utilities in the block’s name?X’inhu l-ARMS / is-servizzi f’isem il-blokk? +
The common-area electricity and water accounts have to be set up with ARMS in the name of the condominium’s administrator, acting on behalf of the owners — not in any individual owner’s name. We handle that application for the block, so the common bills are held and managed properly. Where the block is a new development, the cost of connecting the common parts is carried by the contractor, not by the owners.Il-kontijiet tad-dawl u l-ilma tal-partijiet komuni jridu jiġu rreġistrati mal-ARMS f’isem l-amministratur tal-kondominju, li jaġixxi f’isem is-sidien — mhux f’isem xi sid individwali. Aħna nieħdu ħsieb dik l-applikazzjoni għall-blokk, biex il-kontijiet komuni jinżammu u jiġu mmaniġġjati sew. Fejn il-blokk huwa żvilupp ġdid, l-ispiża tal-konnessjoni tal-partijiet komuni titħallas mill-kuntrattur, mhux mis-sidien.

MaisonettesMaisonettes

I own a maisonette — do I pay condominium fees?Jien sid ta’ maisonette — inħallas il-ħlasijiet tal-kondominju? +
If your maisonette does not connect to or use the common parts (entrance, stairs, lift, etc.), you do not carry the condominium cost that apartments do. You are welcome to stay in the group and be kept informed, but there is no obligation to pay the common charges or take part.Jekk il-maisonette tiegħek ma tikkonnettjax ma’ u ma tużax il-partijiet komuni (daħla, taraġ, lift, eċċ.), ma tġorrx l-ispiża tal-kondominju li jġorru l-appartamenti. Tista’ tibqa’ fil-grupp u tinżamm infurmat, imma m’hemm ebda obbligu li tħallas l-ispejjeż komuni jew li tieħu sehem.

Living in the blockNgħixu fil-blokk

The lift keeps stopping / acting up — is that a fault?Il-lift jibqa’ jieqaf / jagħmel il-problemi — dan difett? +
When a lift is newly installed it often needs a period of fine-tuning and calibration, so occasional stops in the first weeks are usually normal rather than a defect. What helps us most is that you report it immediately whenever it happens, so we can send the technicians and get it sorted quickly. There is also an emergency number for lift use.Meta lift jiġi installat ġdid, ħafna drabi jkun jeħtieġ perjodu ta’ aġġustament u kalibrazzjoni, għalhekk waqfiet okkażjonali fl-ewwel ġimgħat normalment ikunu normali aktar milli difett. Dak li jgħinna l-aktar hu li tirrapurtawh minnufih kull meta jiġri, biex nibagħtu t-tekniċi u nsolvuh malajr. Hemm ukoll numru ta’ emerġenza għall-użu tal-lift.
There is a crack or a leak inside my apartment — is that covered by the condominium?Hemm qsim jew tnixxija ġewwa l-appartament tiegħi — dan ikopri l-kondominju? +
The condominium covers the common parts, not the inside of your apartment — anything inside your own unit is a separate matter. Also, some minor cracking as a new building settles in its first years is normal; we will usually advise you before spending money on it. If you would like us to help with work inside the apartment, we can quote it separately.Il-kondominju jkopri l-partijiet komuni, mhux l-intern tal-appartament tiegħek — kull ħaġa ġewwa l-unit tiegħek hija kwistjoni separata. Barra minn hekk, ftit qsim żgħir hekk kif binja ġdida tissetilja fl-ewwel snin hu normali; normalment nagħtukom parir qabel tonfqu flus fuqu. Jekk tixtiequ li ngħinukom b’xogħol ġewwa l-appartament, nistgħu nikkwotawh separatament.
Can you sort out my internet / fibre connection?Tistgħu tirranġaw l-internet / il-konnessjoni tal-fibre tiegħi? +
Internet is arranged directly by you with your chosen provider (e.g. GO / Epic) — they install the connection to your apartment. It is not part of the condominium administration, though we are happy to point you in the right direction.L-internet jiġi organizzat direttament minnek mal-provider li tagħżel (eż. GO / Epic) — huma jinstallaw il-konnessjoni għall-appartament tiegħek. Mhux parti mill-amministrazzjoni tal-kondominju, għalkemm bi pjaċir nurukom fejn iddur.
Who decides on things like paint, panelling or finishes in the common areas?Min jiddeċiedi fuq affarijiet bħal żebgħa, panelling jew finituri fil-partijiet komuni? +
The owners do — together. Any change to a finish or design in the common areas goes to a vote, ideally after you have seen a sample, so the majority’s choice is clear before any work starts. This avoids surprises and disagreements after something is installed.Is-sidien — flimkien. Kull bidla f’finitura jew disinn fil-partijiet komuni tmur għal votazzjoni, idealment wara li tkunu rajtu kampjun, biex l-għażla tal-maġġoranza tkun ċara qabel jibda kwalunkwe xogħol. Dan jevita sorpriżi u nuqqas ta’ qbil wara li xi ħaġa tiġi installata.
Something in the common area is broken / dirty / not right — what do I do?Xi ħaġa fil-parti komuni hija miksura / maħmuġa / mhux sew — x’nagħmel? +
Tell us as soon as you notice it — ideally with a photo and where it is. The sooner we know, the sooner we can send someone. For urgent matters relating to the common parts you can contact us directly at any time.Għidulna hekk kif tinnutawh — idealment b’ritratt u fejn qiegħed. Aktar ma nkunu nafu malajr, aktar malajr nistgħu nibagħtu lil xi ħadd. Għal affarijiet urġenti relatati mal-partijiet komuni tistgħu tikkuntattjawna direttament f’kull ħin.
Do I need to be home for common-area works or meter installation?Għandi bżonn inkun id-dar għax-xogħol fil-parti komuni jew għall-installazzjoni tal-arloġġ? +
Usually not — work on the common parts just needs access to the common areas, not your apartment. If we ever need access to your unit specifically, we will arrange a time with you in advance.Normalment le — ix-xogħol fuq il-partijiet komuni jeħtieġ biss aċċess għall-partijiet komuni, mhux l-appartament tiegħek. Jekk qatt ikollna bżonn aċċess speċifiku għall-unit tiegħek, nirranġaw ħin miegħek minn qabel.
Does the condominium insurance cover damage inside my own apartment?L-assigurazzjoni tal-kondominju tkopri ħsara ġewwa l-appartament tiegħi? +
No. The condominium insurance covers the common parts — repairs to the entrance, stairs, roof, façade, shafts and the shared installations — and, where a separate lift insurance is in place, the repair or replacement of the lift. It is not a blanket cover over the whole building. The inside of your apartment or maisonette is covered by your own policy, taken out in your name and paid by you. If you do not have one, nothing covers your unit.Le. L-assigurazzjoni tal-kondominju tkopri l-partijiet komuni — tiswijiet fid-daħla, it-taraġ, il-bejt, il-faċċata, ix-xaftijiet u l-installazzjonijiet kondiviżi — u, fejn ikun hemm assigurazzjoni separata għal-lift, it-tiswija jew is-sostituzzjoni tal-lift. Mhijiex kopertura sħiħa fuq il-bini kollu. L-intern tal-appartament jew tal-maisonette tiegħek huwa kopert mill-polza tiegħek stess, meħuda f’ismek u mħallsa minnek. Jekk m’għandekx waħda, xejn ma jkopri l-unit tiegħek.
Why does the block need a lift maintenance agreement?Għaliex il-blokk għandu bżonn ftehim ta’ manutenzjoni tal-lift? +
Three reasons, and none of them is really optional. A lift is machinery that carries people, so it has to be serviced regularly to stay safe and reliable. The law requires a lift to be inspected and certified periodically by an approved inspection body, and that has to be arranged and kept up to date. And without an agreement in place there is usually nobody obliged to come out when the lift stops, and no emergency cover for anyone trapped inside. One thing to be clear about: a maintenance agreement is not insurance. Every supplier states that in writing. It buys servicing and the technician’s time, not cover against damage or accident. Insurance of the lift is a separate policy, and the owners decide at the meeting whether the block takes one out.Tliet raġunijiet, u fil-prattika ebda waħda minnhom mhi fakultattiva. Il-lift huwa magna li ġġorr in-nies, u trid tiġi servizzjata regolarment biex tibqa’ sigura u affidabbli. Il-liġi titlob li l-lift jiġi spezzjonat u ċċertifikat perjodikament minn korp ta’ spezzjoni approvat, u dan irid jiġi organizzat u miżmum aġġornat. U mingħajr ftehim fis-seħħ normalment ma jkun hemm ħadd obbligat li jiġi meta l-lift jieqaf, u ebda kopertura ta’ emerġenza għal min jinqabad ġewwa. Ħaġa waħda għandha tkun ċara: ftehim ta’ manutenzjoni mhux assigurazzjoni. Kull fornitur jgħid dan bil-miktub. Jixtri servizzjar u l-ħin tat-tekniku, mhux kopertura kontra ħsara jew inċident. L-assigurazzjoni tal-lift hija polza separata, u s-sidien jiddeċidu fil-laqgħa jekk il-blokk jeħodx waħda.
What does the lift maintenance agreement cover?X’ikopri l-ftehim ta’ manutenzjoni tal-lift? +
The scheduled servicing, and the labour that goes with it. A maintenance agreement buys a set number of preventive service visits each year, and covers the technician’s time for the routine work and the minor adjustments done during those visits. What it does not cover: parts and consumables, which are quoted separately, and anything beyond routine, which is quoted and approved before it is done. Damage from power surges, fire, vandalism, water getting into the shaft, or misuse is also outside it. Whether emergency call-outs are included or charged depends on the agreement the owners choose. One rule applies whatever the agreement says: nobody except the lift company may work on the lift. Letting anyone else touch it can end the agreement on the spot and leave the block with no cover at all.Is-servizzjar skedat, u x-xogħol li jmur miegħu. Ftehim ta’ manutenzjoni jixtri numru stabbilit ta’ żjarat ta’ servizz preventiv kull sena, u jkopri l-ħin tat-tekniku għax-xogħol ta’ rutina u l-aġġustamenti żgħar li jsiru waqt dawk iż-żjarat. Dak li ma jkoprix: il-partijiet u l-konsumabbli, li jiġu kkwotati separatament, u kull ħaġa lil hinn mir-rutina, li tiġi kkwotata u approvata qabel issir. Ħsara minn qabżiet fl-elettriku, nar, vandaliżmu, ilma li jidħol fix-xaft, jew użu ħażin hija wkoll barra minnu. Jekk is-sejħiet ta’ emerġenza humiex inklużi jew iċċarġjati jiddependi mill-ftehim li jagħżlu s-sidien. Regola waħda tapplika ikun xi jkun il-ftehim: ħadd ħlief il-kumpanija tal-lift ma jista’ jaħdem fuq il-lift. Jekk tħalli lil ħaddieħor imissu, il-ftehim jista’ jintemm minnufih u l-blokk jibqa’ bla ebda kopertura.

Next steps & contactPassi li jmiss u kuntatt

How do I get in touch?Kif nikkuntattjakom? +
For anything condominium-related, message us here in the group, or contact Bert directly on 7997 6867. For non-urgent questions, please put them in writing so everything is recorded and followed up properly.Għal kull ħaġa relatata mal-kondominju, ibagħtulna messaġġ hawn fil-grupp, jew ikkuntattjaw lil Bert direttament fuq 7997 6867. Għal mistoqsijiet mhux urġenti, jekk jogħġobkom qegħduhom bil-miktub biex kollox jiġi rreġistrat u segwit sew.
What happens next after I send my form?X’jiġri wara li nibgħat il-formola tiegħi? +
Once we have everyone’s forms, we process them, build the owners’ register, and organise the first AGM. From there we cover the block’s condition, expenses, cleaning, insurance, lift and the registration steps — and take the key decisions together. We keep you updated at each step.Ladarba jkollna l-formoli ta’ kulħadd, nipproċessawhom, nibnu r-reġistru tas-sidien, u norganizzaw l-ewwel AGM. Minn hemm inkopru l-kundizzjoni tal-blokk, l-ispejjeż, it-tindif, l-assigurazzjoni, il-lift u l-passi tar-reġistrazzjoni — u nieħdu d-deċiżjonijiet importanti flimkien. Nżommukom aġġornati f’kull pass.
🔍
No question matches that search. Try another word, or contact us directly on 79976867.
Ebda mistoqsija ma taqbel ma' din it-tfittxija. Ipprova kelma oħra, jew ikkuntattjana direttament fuq 79976867.
Enquire nowStaqsi issa